When something in your Werribee home has failed, we trace it back to its cause and set out, against the standard, what went wrong and what a proper repair involves.
One of our inspectors will call you back. If it is urgent, call 1300 471 805.
A defect investigation is measured against the Guide to Standards and Tolerances 2015, the National Construction Code, the relevant Australian Standard and the contract documents for the home.
8 checkpoints across 8 areas on a standard Werribee defect investigation report. If a roof void, subfloor or room cannot be reached safely on the day, the report says so plainly and records it as not inspected.
From a Werribee investigation into cracked and lifting floor tiles.
New Construction Stage Inspections Seven visits through a Werribee build, each timed just before the next trade covers the work. 
Pre-Handover (PCI) Inspections The full walk through before handover, where leaks and roof items still turn up on Werribee homes. 
Pre-Purchase Building Inspections An honest read on an established Werribee house before you commit, reported under AS 4349.1. 
Building and Pest Inspections Building condition and timber pests in one visit, starting with what sits against the walls. 
Rental minimum standards (Victoria) inspections All 15 Victorian rental minimum standards checked in your Werribee property before it is listed. 
Dilapidation Reports Photographs of your Werribee home's condition before the house next door starts going up. Expert Witness Reports Independent evidence written to the VCAT practice note once a dispute reaches the tribunal. 
Pre-Listing Inspections Learn what a buyer's inspector will raise about your house before the campaign begins. 
Insurance Claim Assessments An independent view of storm, leak or impact damage to put alongside your claim. Instant online pricing, or talk to the booking team on 1300 471 805.
No. A defect investigation report is written for you and your builder so the problem can be fixed. If the dispute goes to the BPC dispute resolution service (formerly DBDRV) or VCAT, you need an expert witness report prepared to VCAT's expert evidence practice note.
Destructive work such as cutting into walls or lifting tiles, engineering certification, geotechnical or laboratory testing, and the repairs themselves. If a concealed area must be opened, we say so and explain why.
No. We investigate new homes still under the builder's statutory warranty and older Werribee homes where something has started to move, crack or leak.
